Legal
Grievance Redressal Policy
Last Updated: June 1, 2026
Artisans Media is committed to providing timely and effective resolution of customer concerns.
Contact Information
Email: info@artisansmedia.com
Response Time
Initial acknowledgement: Within 48 business hours.
Resolution Time
Most grievances are resolved within 7 business days.
Escalation
If a customer is dissatisfied with the initial response, the matter may be escalated for further review.
Artisans Media will make reasonable efforts to investigate and resolve all legitimate complaints promptly and fairly.